Please refrain from honking, playing loud music or yelling. Staging a mailbox for Santa’s letters to be hand-delivered to Santa. For the first time in the history of the Phoenix Zoo, experience millions of twinkling lights and dazzling animal sculptures from the comfort of your own vehicle. Wave hello to Jengo and Tortuga at the Doornbos Discovery Amphitheater. Yes, you may. Service Animals vs. Pets: What's the difference? All purchases further benefit the Phoenix Zoo ~ Thank you for your support! For your safety, please be sure to comply with seatbelt and child restraint laws upon exiting the Zoo. Staff will empty the mailbox nightly and give the letters to Santa. We reserve the right to escort guests off Zoo grounds if they are found to be disregarding our policies. Items in the Stop, Shop and Support Cruise Gift Shop may be purchased onsite on November 27 and 28. Shop for holiday gifts as you exit ZooLights at the Stop, Shop and Support Cruise Gift Shop on November 27 and 28. *, Indulge in your favorite holiday treats including kettle corn and hot cocoa. Zoo lights dates include the holidays such as December 24 and 25, Christmas Eve and Christmas Day, respectively, as well as December 31 and January 1, New Year’s Eve and New Year’s Day, respectively. Tickets are non-replaceable and non-refundable. We reserve the right to escort guests off Zoo grounds if they are found disregarding our policies. Will vehicles cruising the Zoo affect the animals? Experience millions of twinkling lights, dazzling animal sculptures and the Music-in-Motion Light Show on our main lake, choreographed to the epic music of Trans-Siberian Orchestra. Please send an email to Photogenics at [email protected] and [email protected] with your name and date of visit. Passing is not permitted at any time. 5:30-10:30 p.m. Last vehicle must be in line at 9:30 p.m. Explore the newly added Outer Tropics Trail, where you can enjoy the festive scenes of Polar Paradise in the Forest of Uco. All service animals will be vetted by a Park Ranger. Celebrate the magic of the season with old Saint Nick at ZooLights! No. To make this Christmas both a magical and safe experience, Photogenic Inc. at the Phoenix Zoo will be doing the following: Requiring daily temperature checks and health screenings for staff and Santa. Most animals are resting comfortably in their night houses. Please call Park Rangers at 602-914-4356 with any questions. Guests are not permitted to pet or feed them. The animals are accustomed to seeing vehicles regularly – delivery trucks, construction equipment, etc. ZooLights is not an animal viewing event. We accept debit or credit cards for this experience, including American Express, VISA, MasterCard and Discover. You may bring your own food and drink to enjoy in your vehicle. If you are interested in booking a venue, catering, retail and/or tickets for a private group event, please click HERE for more information. Funding will help the Zoo in rebuilding its operating reserves, through this unforeseen period of uncertainty. Celebrate the season with a visit to our three-story Christmas Tree located at Crossroads Cafe. Open on November 27 and 28  for Cruise ZooLights attendees only. I didn't receive my Cruise ZooLights photo. Tour the Africa Trail and see the all NEW Wildlife Lantern Safari, featuring 66 animals — polar bears, mammoths, koalas, kangaroos and more! Therefore, pets are not permitted inside the Phoenix Zoo. ZooLights runs from November 27, 2019 – January 19, 2020. Tickets for this experience along with food, beverage, photo and some retail options must be pre-purchased. Can we ride in the bed of a pickup truck? Zoo lights hours are from 6 to 10 pm. Meet Santa and his elves at Leapin’ Lagoon and take home a commemorative photo. The run of the event will be lengthened to nearly 90 nights from November 7, 2020 – January 31, 2021. Alcohol is not allowed on Zoo grounds. Do I need to pre-purchase tickets or can we buy onsite? Riding in the back of a pickup truck is not permitted. Cruise the newly added Outer Tropics Trail and enjoy the festive scenes of Polar Paradise in the Forest of Uco. Cruise ZooLights, the drive-thru experience that is not to be missed! Phoenix Zoo members are eligible to receive a discount. Phoenix Zoo management encourages visitors to go to the zoo on times between 6 and 7:30 pm. This pop-up shop, open on November 27 and 28, is in Lane 11 of the main parking lot as you exit Cruise ZooLights. Do not shine bright lights into animal habitats and please note that items such as laser pointers and flashlights are not allowed. This year, visitors can choose to experience it the traditional way or a new, socially distanced, way. We do not have rentals or shuttles available. Passing is not permitted at any time. Zoolights at the Phoenix Zoo is an event I have been going to as long as I can remember – with family when I was little, and with friends when I was older.